Share:

Learn More

MANAGER, INSTITUTIONAL DATA AND SPECIAL PROJECTS

INSTITUTIONAL DATA (IT/Salesforce)

Huron is completely unique to post-secondary institutions in Canada. With the aim to redefine Liberal Arts education, Huron is creating a university experience unlike any other that prioritizes ethical leadership and community engagement, as much as the pursuit of academic achievement.

As the founding institution of Western University, since 1863, Huron has remained strategically small to best serve the needs of its students.  We provide an elite, yet accessible, education, because every student with the passion and work ethic to positively change our world deserves to access the knowledge to understand it and the skills to shape it. Huron’s mission is to develop Leaders with Heart from all backgrounds and foster a vibrant and inclusive community and prepare students to be engaged citizens who transform the sectors they work within. Our commitment to providing the best-possible Liberal Arts education means students have many unique opportunities to enrich their learning experiences.

SUMMARY:

Reporting to the Director, Information Technology and working closely with senior leadership, the Manager, Institutional Data and Special Projects is responsible for leading the design, development and implementation of critical business intelligence initiatives and projects that will contribute to strategic decision-making across the institution.

This role will focus on developing and supporting a holistic data strategy for Huron.  This strategy supports the daily business operations in documenting processes and includes defining requirements for and supporting a Constituent Relationship Management (CRM) in use across the University.  Other duties include planning and implementing data collection, conceptualizing, designing, and conducting analytical studies. The incumbent will also prepare and disseminate appropriate information to stakeholders in support of Huron’s academic and institutional goals.

This position will be required to research and identify both CRM and Business Intelligence (BI) industry trends and best practices with attention on how these relate and can bring benefit to the University.

KEY Responsibilities:

  • Develops methods for gathering and analyzing KPIs across the university that could include measuring learning outcomes, student and institutional characteristics, area demographics, student enrollment, retention and attrition studies and institutional effectiveness.
  • Identifies both institutional and environmental strengths, challenges, trends, and opportunities.
  • Evaluates the processing and maintenance of data and databases for institutional, departmental and individual needs. Ensures data integrity; researches and recommends changes to improve data quality.
  • Supports institutional leaders in reviewing, interpreting, and determining the implications of various measures of institutional effectiveness.
  • Coordinates and participates in the development and analysis of related data.
  • Prepares technical and business reports and presentations, and undertake special projects

Qualifications:

  • University degree or technical diploma – either from an accredited school
  • Project Management or Business Analyst Certification (PMP, CAP, CBAP) or working towards either designation.
  • 3+ years of experience working with datasets, developing KPIs, business intelligence and analytics
  • Familiarity with Higher Education data management, including a Student Information System (SIS), preferred.
  • Ability to multi-task with the flexibility to adjust priorities as business priorities change.
  • Demonstrated ability in Business Analysis and process documentation
  • Strong analytical and problem solving skills
  • Effectively manage meetings with various audience members from all different levels of the organization and external
  • Previous experience managing simultaneous projects
  • Ability to maintain strict confidentiality related to sensitive information
  • Ability to pro-actively analyze problems, identify solutions, and take appropriate actions to resolve issues using independent judgment and decision-making processes
  • Knowledge of current practices in institutional research, including ethical use of data and privacy requirements
  • Working knowledge of higher education student data management, PeopleSoft HE, SalesForce (using EDA) or similar enterprise systems
  • Demonstrated ability to manage vendors, including developing, reviewing and scoring RFPs
  • Expert with typical office software (MS Office, Visio, MS Project)

Qualified candidates are encouraged to submit their application by August 5th, 2022 at 11:59pm. Your cover letter and a current resume may be submitted in one document (Word or PDF) in confidence to Huron via email to huronhr@huron.uwo.ca

Huron values its place in an interconnected world and desires to reflect this value, acknowledging our responsibility to strive towards a diverse and equitable employment and educational environment that recognizes the inherent worth and dignity of every person.  We encourage applications from all qualified individuals, especially those from racialized persons / persons of colour, women, Indigenous / Aboriginal People of North America, persons with disabilities, LGBTQ2S+ persons, and others who may contribute to the diversification of ideas.

Applications from all qualified individuals are invited; however, Canadian citizens and permanent residents will be given hiring priority.  We thank all applicants for their interest, only those selected to proceed in the competition will be contacted.  Should you require accommodation in making an application please contact Huron by phone at 519-438-7224 or at the email address above.